The Importance of Cross-Training
Regardless of the industry, businesses today cannot risk business continuity due to the loss of a key contributor. Monica Siciliano, Partner at De Novo HRC, notes “When you lose an employee, either through resignation or retirement, the company loses the institutional knowledge the employee takes with them. The company also incurs costs to recruit, hire, and train a replacement.” Of course, not every disruption is permanent, some are temporary, such as sick vacation leave.