Thousands of employees are promoted into a supervisory role annually. Sadly, most are not provided with any management training, whatsoever. The result? An astonishing number of them fail in their new role. Here’s why: transforming from an individual staff member responsible for one’s own performance, into a supervisor responsible for leading and motivating a team of employees, is a big change that requires completely different skill sets. And there are many potential sp

For most business owners, labor represents our most significant expense, yet are we really paying attention to how it’s being used? Far too often we see some employees being overburdened whereas others are underutilized. Workload management is maintaining proper workload distribution among your workforce. Workload management is not giving more work to employees who are the most positive, dependable, and cooperative; while avoiding employees who ask the most questions, compl

I wish I could say that this week’s blog is dedicated to someone very dear to me, but actually this week’s blog was inspired by many people who are dear to me, and the sad truth of how that’s even possible makes sense once you understand the statistics. Today is National Wear Red Day®. The American Heart Association (AHA) is encouraging everyone to wear red to raise awareness for the fight against heart disease and stroke, the #1 & #5 killers of Americans. In fact, more th